Uk Business Credit Report Why Don't Equifax (UK) Give Out A Contact Phone Number?

Why don't Equifax (UK) give out a contact phone number? - uk business credit report

Instead, they have spent years trying to figure out who to talk to a human being needs to 08700 100 583 and select options are called: "I am a business and wants to be a customer option (number 2).

Is it because:

a) They are afraid that you will find that the best and fastest way to add items on your credit provides direct challenge to the lender, the false information will go, is on the list and ask them to fix it directly to Equifax, Equifax, but they pay money to enter information, credit and other sources available, write to Equifax, the claim to the lender, no response from Equifax (which are after all, the fear must pay phones) back on to update your report to see if they have processed your application, CV, etc. received etc.

b) You are at huge profits for themselves but for the provision of correct information that can not deal with people, to make answering the phone, concentrated.

They have ideas, please ..